In the past few years, cloud technology has become vital for organizations that want to maintain a competitive edge. Cloud technology’s popularity has also soared because more and more entities are realizing its importance and benefits. However, just like all other technologies, cloud tech also has some vulnerabilities, e.g., cyber-attacks and outages. Hence, it is imperative that organizations regularly monitor cloud health.
However, it is not that simple as many organizations do not have clear visibility into their cloud infrastructure and environment. According to a cloud survey conducted by Ixia in 2019, about 38% of total respondents cited insufficient visibility as a key factor in application outages. About 31% of respondents cited the same reason for network outages. This indicates that gaining full visibility into your cloud environment is absolutely necessary for your organization’s success. The following article outlines best practices that product companies, offering services digitally, should follow to manage cloud in order to achieve optimal cloud and application performance; and manage cloud better.
1. Select important metrics and events to assess cloud
The first and foremost step in managing your cloud’s health is determining the events you will monitor and the metrics against which these events will be monitored.
This is important because a complex cloud environment may contain many metrics that can be measured, but not all may yield useful insights. Hence, it is absolutely necessary to choose only those metrics that help meet your organization’s goals. Some metrics that you can consider include service availability, response time, latency, and security threats.
2. Go for the right cloud management solution
The cloud industry today is full of several cloud management tools, such as Centilytics, that come with different features and cater to the needs of different organizations. While some of them are full-stack tools that can help you manage the entire range of services and workflows, others help manage only specific parts of your cloud stack. Hence, you need to ensure that the cloud management tool that you are exploring will fit with the other tools used by your organization as well as the monitoring workflow.
If DevOps is a key part of your organization, you may already have some tools that can be used for cloud monitoring. However, a Cloud Management Platform is essential to ensure complete control over your cloud resources.
3. Single dashboard to monitor multi-cloud
No matter what your organization uses — private cloud, public cloud, or hybrid cloud — monitoring all of them from a single platform is not only a convenient way of working, but also gives you better visibility of the entire environment. Bringing data from different environments together on a single platform allows you to calculate uniform metrics, making it easier for you to correlate problems and find appropriate solutions.
Modern cloud monitoring platforms, such as Centilytics, allow you to set up a unified monitoring dashboard that can pull data from your different infrastructures.
4. Leverage automation
As you manage your cloud environment, infrastructure, and applications, you are bound to come across several recurring events. Hence, it is a good idea to automate as many management tasks and actions as possible. For example, if the activity on a certain cloud instance exceeds the threshold, an additional instance should be added automatically. Similarly, if an activity dips below a threshold, an instance can be shut down, saving costs and resources.
Automating such repetitive tasks ensures time-savings for the organization, time that can be utilized in a better manner. A sophisticated Cloud Management Platform, such as Centilytics, helps organizations effortlessly automate cloud processes and monitoring.
5. Take feedback from your employees using cloud services
Besides monitoring the cloud infrastructure, it is also necessary to monitor the end user’s experience of cloud services usage. Some of the common problems that users face include service outage, application crash, and slow page loading.
These are bound to significantly affect an application’s success. Monitoring the application layer of cloud infrastructure points out the steps needed to improve your cloud application performance. You can use cloud monitoring tools such as Centilytics, which allows you to measure the usage of your cloud services.
6. Ensure regular monitoring of services and costs
Other than monitoring your cloud environment, monitoring your cloud usage and related costs is also important. One of the most important features of the cloud is resource scalability.
Increased usage of resources can significantly increase associated costs. Further, resources idle on your on-premise servers may be fine, but if cloud resources are idle, it costs a lot of money. This is where a lot of organizations are caught off-guard and end up incurring significant costs. A good managed services partner tracks your organization’s cloud activity and the costs incurred by these activities. It also provides alerts if costs exceed the budget.
One of the key things for an organization using cloud services is to ensure constant monitoring and management so that no serious issues crop up. This involves selecting the right management tools and following the best practices mentioned above.
Additionally, choosing a right mix of cloud services can further help the organization in identifying its blind spots. On top of this, adopting a cloud management platform can instantly tackle temporary challenges and prevent future issues.